Singapore-Maid FREE Reports Reveal...
 | If you're a first time employer, and if you didn't attend a compulsory course you can never get a maid under the law. So, what should you do? |  | What should you do if your maid runs away, (so that you won't lose $5,000 or more)? |  | Learn about the 6 inconveniences a domestic helper brings to your life (if you know these, maybe you don't want a maid!) |  | What is the cost of employing a helper, and how you
don't have to pay a S$5,000 bond? |  | Learn about the 5 basic things
you must provide for your helper so that you won't get charged for maid abuse. And, much more! (Click here for a sample of the information you'll get...) | With these and more FAQs answered, you'll finally have the "missing piece" you need to employ the maid of your choice! Complete the short, easy form above for free instant access to this report... Maid
Employment Evaluation Checklist
1.
Ensure that the maid agency is duly licensed by the Singapore Ministry of Manpower to operate.
Under the Singapore government regulations, only fully licensed and accredited Singapore maid agencies are allowed to operate.
That is to say the agency has to be licensed by the Singapore Ministry of Manpower
and accredited by the Consumers Association of Singapore (or the Association of Employment Agencies). The keyword here is "and" - it cannot be "either or". Be sure to
check their licences and accreditation documents because
an illegal agency can give you more problems than you expect like giving
you an "illegal worker", and this means that you're breaking the
law by employing an illegal worker. In addition, if you are looking
for a maid in notice boards at clubs, embassies or supermarkets, or
through friends and acquaintances, take a precautionary step by making
sure the maid is legitimate and suitable for your employment by getting a
reputable maid agency to check the employment history of the maid before
you employ her. Sometimes, her history will surprise you like what
it did for some of our clients. Do note
that generally, there are no guarantee, warranty or protection of any sort
from the agency for maid you found on your own because the agency wasn't
able to establish whether the maid is suitable for your employment and no
"quality control" was done, and as such, they are unable to take
any risk on the girl.
2.
Ensure that the maid agency is accredited by the Consumers Association of Singapore for Good Business Practices.
See point 1 above.
3. Ask to see the
testimonials from the agency's clients.
Make sure that the maid agency has testimonials from
real live satisfied
customers. This will mean that they are doing a good job because their customers are willing to say good things about them in writing. Check that these are real testimonials (by asking for the originals) because people can easily invent them. Another way to check is to see whether the testimonials provide details. Invented testimonials normally say
very general things like "they are a good agency, and they provide good maids and good service."
A reputable agency with lots of real
testimonials should be able to help you find the helper of your choice so
that the girl can help you take care of your children and other household
matters. Instead of trying to solve your maid problems, you can
finally live life your way.
4. Ensure that a
match-point system is in use to match the right helper to your family.
The basic premise is that you and your helper both have different needs
and different personalities. Hence, if there is NO match-point
system to increase the chance of both of you getting along by the proper
matching of needs and personalities, you are more
likely to have a headache than have a good helper. After all, you do get
along better with people who are more like you, don't you? And, this is
what a match-point system is for - to get you and your helper to
"click" as closely as possible.
5. Find out whether there is a guarantee with a reasonable time period, should your helper not work out with you.
Despite
the best match making services in the world, loving couples do get
divorced due to changes in their lives. The same thing happens in working
relationship in offices and at home. As such, there should be a reasonable
guarantee period for 1 or more free replacements should the helper not
work out for you. 6 months should be reasonable since the typical office
probation period is 3 months.
6.
Check whether there are any hidden fees. There are some
agencies charging ridiculously low fees like $0 or $88. Generally, there
are hidden fees not mentioned in their advertisements. Do ask what other
fees there are. In addition, be aware that you get what you pay for
because an agency desperate in undercutting prices is probably in some
sort of financial trouble, and may not be around to help you when you need
help. A healthy agency will charge a reasonable fee because to provide
good customer service to you, they must be able to pay their staff well.
7.
Ensure that a family satisfaction program is in place so as to ensure after sales service.
What this means is that, should you or any of your family members is
dissatisfied with the helper's performance in any way, just give the
agency a call, and they will be more than happy to make you satisfied
again. In addition, an agency with a family satisfaction program in place
will do periodic follow-up phone calls with you to ensure that everything
is working out well for you and your helper.
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Here's what other people are saying about 121 Personnel Services...
(click here)"...We definitely made the right choice. Once again, thank you for your help. You listened well when I told you, how my maid should be, and made a good choice. Your service was fast and reliable...I already recommended your agency to different friends and will continue to do so." - Mrs Sabine Leppkes
"...they were professional and supportive. I frequently sought their advice while making this important decision. I felt I could trust their assistance to be honest and act in everyone's best interest. I was very impressed by the exceptional level of communication I received throughout our time working together..." - Mrs Shelley Merkel "... from the time we were referred to 121 until the reception of our caregiver's employment pass, your organization has been prompt, professional, courteous - the epitome of an excellent service agency. I would not hesitate to recommend 121 to anyone..." - Mr John C. Cabato More Testimonials Here... "...from the moment we stepped into the "121" office, we were dealt with efficiently and courteously. We spoke to Anna and she made a note of everything we required! There is a matching system at 121 Personnel, which works out wonderfully, and this is how we got Resilda who has been with us now for two months and we already feel she is part of our family and feel extremely comfortable having her with us..."
- Mrs Linda
"...last spring, we had the unfortunate experience to replace our helper. During this period, I had to seek Joy's advice and counsel several times to get through a difficult and emotional period navigating through what should and could be done. Several times, the advice and counsel was needed during the especially hectic times during the day. She always made time to work the issues.
Additionally, any of the three potentials sent seemed to be workable choices for our home. Our new helper, Merecel, had melded into our family very well. What was a very bad situation has turned into a good one. This was due in a large part from 121 Personnel Services - in their handling of the circumstances and selecting such a good match for us..."
- Mrs Susan Walko
"...when I first moved to Singapore from the United States, I had no idea how to go about finding a domestic helper. 121 made everything so easy. They provided thorough information on the process, asked about my requirements and then had 5 well-qualified candidates at my door two days later.
Each candidate had a profile complete with references so I was easily able to decide which one was right for me..."
- Mrs Steffani Aranas
"...Mae has been with us for over 5 months now and we are very grateful to have her in our household. I have since passed on your contact to a few friends who are thinking of looking for a full time helper..
I came across your advertisement in a magazine and was very impressed with the testimonials given by other satisfied clients. With a 3+ year old boy and a baby on it's way I thought this is the place I should go to get quality staff.
I visited the very informative website first and thought it is done professionally. In the office, Serena is very helpful and had patiently answered all my queries about hiring a domestic helper, as this is my first..."
- Mrs Bee Ling Ryan
"...soon after we arrived, we contacted 121 to assist us with finding a suitable helper. After asking us a series of very specific questions regarding our requirements, they promptly sent us over a number of helpers to interview.
After we made our selection, Serena was extremely helpful and expedited the paperwork so Fe could start with us as soon as possible. Serena was extremely professional and kept me informed every day where they were at with the paperwork. Serena has also contacted me regularly to ensure our satisfaction.
6 months down the track, we are still delighted with our helper. Fe required little to no training, is very proactive around the house, a fabulous cook and is wonderful with both of our children. We could not ask for a better outcome."
- Mrs Jennifer Barnett
Even More Testimonials Here... |