Singapore Maid Agency Review – The Best is…

Who is the best maid agency in Singapore? Does any maid agency review shows the fact? Are there any recommendations from employers?

The best Singapore maid agency is 121 Personnel Services. Frankly, I hope we are. Personally, I feel that there are so much more we can do better and improve on.

You see, ever since the day Dr Vivian Balakrishnan, the then Minister of State for Trade & Industry and National Development of Singapore (he is now the Minister for Community Development, Youth and Sports and Second Minister for Trade and Industry) said, “Well done, Eddy,” during the CaseTrust certificate presentation ceremony on 28 May 2004, I always thought, “Wow, we are accreditated for Good Business Practice.”

But, is that it? You know, what else can we do better? What makes up the best maid agency in Singapore? What is a maid agency worth recommending to friends and family?

Is a good maid agency the one with the most sales? The largest and the biggest? I don’t think it really matters that much to the employers and the helpers. What do you think?

Is a good maid agency the one with the best helpers? I would think so. But, how do we know for sure they have the best helpers? Does best helpers or perfect helpers even exist? Maybe closely matched helpers?

Is a good maid agency fair to both employers and helpers? I would think so. Not only that, the agency must have “Heart”. It’s not all about sales and business. We are human beings. We have to have empathy and be sympathetic and be fair.

Does a good maid agency have lots of good testimonials and good reviews? I would think so. That is the proof that they are good, isn’t it? In addition, the testimonials have to illustrate how did the agency help the employers and helpers. In what way did the agency do a good job. It is not just a testimonial saying that this agency is highly recommended or is the best in the whole world. And, of course, you have to be able to verify that these testimonials are real. In short, lots of good testimonials = lots of happy employers. Yes, we want happy employers and helpers – lots of them too! Keyword being happy.

It has been more than 10 years since 121 Personnel Services started operations. It was never my intention to have a large agency. I’ve always thought it has to be cosy with a cohesive team, happy employers and happy helpers. All of us do the best we can in our lives and live happily as much as possible. Is this what the best Singapore maid agency should be?

In reflection, I think the best and greatest achievement of 121 Personnel Services is the many genuine testimonials from happy employers. They keep reminding us – that’s the reason we do what we do. Maybe that should be the main criterion for the best maid agency in Singapore?

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