Mr Yeo Guat Kwang, President of CASE

“A shop which displays the CaseTrust logo signifies fairness and honesty in its dealings with consumers…”

“CaseTrust is an accreditation scheme set up by CASE for the retail and services industries. It aims to spearhead businesses towards excellence by means of adopting fair business practices. A shop which displays the CaseTrust logo signifies fairness and honesty in its dealings with consumers.

…The Act serves to protect small consumers who lack the expertise or resources to protect themselves against unfair practices. Hence shops which display CaseTrust logo are effectively telling consumers that they can shop peacefully as such shops have undergone stringent criteria administered not only by CaseTrust but also by an independent body made up of professionals from relevant industries. These transparent procedures ensure that CaseTrust’s standards are maintained in an unbiased manner. Through the scheme, members are kept abreast of consumer trends and new developments in the industry.”