Customer Care Team

If you feel that we can be of assistance to you, please feel free to contact The 121 Customer Care Team at:

Tel: (65) 6733-8121 (3 Lines) – Please leave a message if the phone line is busy. We respond within 1-2 workings days.
Fax: (65) 6836-2518

Email: or clickMaid Request” and fill in the necessary information.

Address: 545 Orchard Road #12-07, Far East Shopping Centre, Singapore 238882. (Next to Hilton Hotel, Opposite Thai Embassy, Near Orchard MRT)

Office Hours:
Mon.-Fri. 10:15am-6:00pm.
Sun.: 10:15am-3:00pm.

Closed on Saturdays and Public Holidays.

It is also our pleasure to have you visit us at our office (please call for an appointment before visiting so that we can attend to you fast).